How we use information submitted through the website
This policy applies to data shared with AUTOMATICA ARG through forms, email, WhatsApp or other contact channels published on this website.
1. Data controller
The data controller is AUTOMATICA ARG, a company focused on industrial automation, SCADA, control systems, instrumentation, technical support and plant solutions.
2. Data we may receive
We may receive name, company, role, email, phone number, industry, general location, process description, technical requirements, files or any other information the user chooses to share for an inquiry or quotation.
3. Why we use the data
We use the information to answer inquiries, prepare quotations, coordinate technical meetings, provide support, follow up on business opportunities and improve our services. We do not sell databases or share business information with third parties for external advertising.
4. Technical providers
We may use hosting, email, web analytics, support tools and administrative systems. These providers process only the information required to operate the website or manage the requested communication.
5. Retention
We retain information for the time required to answer the request, maintain technical or business history, comply with contractual obligations and support projects after commissioning.
6. Security
We apply reasonable measures to protect received information and limit access to people involved in technical, commercial or administrative management of the request.
7. Analytics and cookies
The website may use Google Analytics to understand visits, viewed pages and general performance. This information is analyzed in aggregate form to improve content, navigation and user experience.
8. User rights
Users may request access, updates, corrections or deletion of their data by writing to info@automatica-arg.com.ar.
For data-processing questions, contact us at info@automatica-arg.com.ar or call +54 3462 15 596041.